Walnut Studiolo

Walnut Studiolo ships most orders within 1 to 2 business days from its workshop in Nehalem, Oregon. Every shipment includes tracking.

Walnut Studiolo accepts returns of clean, undamaged items in resellable condition within 30 days of delivery, for an exchange or a refund. Contact Off Trail Market before returning an item so we can coordinate the return.

Custom commissions, made to order and limited edition items, food and personal care items, gift cards, as-is items, monogrammed or laser engraved items, and closeout sales cannot be returned unless there is a serious manufacturing defect. Natural variation in leather is a sign of genuine hide, not a defect.

You cover return shipping. Refunds cover the product value only, not original shipping or gift wrap. In some cases, such as large handle orders, a restocking fee of up to 10% may apply.

Report missing or damaged parts to Off Trail Market within 30 days of delivery, with an unboxing photo or video that shows the issue. For a quality issue or manufacturing defect, Walnut Studiolo provides a postage-paid return label for US addresses.

Walnut Studiolo is a small shop, and you're also welcome to reach them directly through their contact page.

Walnut Studiolo's product descriptions include detailed purchase guidance, and many link to their guides on topics like choosing the right bicycle bar wraps and learning more about their leather. If something you need isn't covered, contact us and we'll get an answer from Walnut Studiolo.